Privacy Policy

Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and payment details when you create an account or make a booking. We also collect usage data including pages visited, search queries, and device information.

How We Use Your Information

• To facilitate bookings and process payments
• To communicate with you about your reservations
• To improve our Platform and personalize your experience
• To prevent fraud and ensure platform security
• To comply with legal obligations

Data Sharing

We share your information only as necessary: with hosts to facilitate bookings, with payment processors to handle transactions, and with service providers who assist in operating the Platform. We never sell your personal data to third parties.

Data Security

We implement industry-standard security measures including encryption, secure data storage, and regular security audits to protect your personal information against unauthorized access, alteration, or destruction.

Your Rights

You may access, correct, or delete your personal data at any time through your account settings. You may also request a copy of your data or opt out of marketing communications by contacting us at privacy@akenna.sa.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.